Amazon Connect Customer was able to acquire and take over Osaka 06 numbers.
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Introduction
In Amazon Connect Customer, it has become possible to use 06 numbers, which are the area code for Osaka.
No relevant announcement could be found in What's New, so the availability start date could not be confirmed. However, the official documentation at the time of writing states that 06 numbers can be obtained in the Asia Pacific (Tokyo) region.
In addition, not only can you obtain new 06 numbers, but you can also port your currently used 06 numbers to Amazon Connect Customer through number portability.
This article introduces the conditions required for obtaining an 06 number and for number portability.
You can obtain new 06 numbers or port existing ones
In Amazon Connect Customer, the following Direct Inward Dialing (DID) numbers can be obtained in the Asia Pacific (Tokyo) region.
- 050 numbers
- Tokyo's 03 numbers
- Osaka's 06 numbers
Note that even when using an Osaka 06 number, the Amazon Connect Customer instance is created in the Asia Pacific (Tokyo) region.
These are not numbers obtained in the Asia Pacific (Osaka) region.
To obtain a new 06 number, you submit a request through an AWS support case.
Number portability of existing 06 numbers to Amazon Connect Customer is also supported.
Required Documents
The following documents are required to obtain an 06 number.
- Company registration documents issued within the past 6 months
- Identity document or passport of the authorized representative listed in the company registration documents
- Proof of business address issued within the past 6 months
Documents are submitted together in a single zip file.
Additionally, the company registration documents and address proof must include a business address in a municipality corresponding to the 06 area code.
When porting an existing 06 number
The number portability conditions for 06 numbers are the same as for 03 numbers, +81 120, and +81 800.
The following additional documents are required.
- The last invoice issued by your current telecommunications carrier
- Letter of Authorization (LOA)
- Documents required when obtaining a new number
The number switchover date is typically the 1st or 15th of the following month. However, since not all numbers can necessarily be ported, you will need to confirm through an AWS support case whether the target numbers are eligible for number portability.
Pricing
Since 06 numbers are treated as Japanese DID numbers, the pricing is the same as for 03 numbers and 050 numbers.
Rather than a pricing category specific to 06 numbers, the holding fees and incoming call fees for Japanese DID numbers apply. Since pricing is subject to change, please check the pricing page at the time of use.
Summary
We confirmed that new Osaka 06 numbers can be obtained through Amazon Connect Customer, and that existing 06 numbers can also be ported via number portability.
Although the availability start date could not be confirmed, the official documentation at the time of writing lists the acquisition of 06 numbers and number portability as supported features.
If you had previously given up on migrating to Amazon Connect Customer due to the need to continue using an existing 06 number, why not consider migration again?
