AWSサービスごとのSLAを一覧にしてみた

こんにちは、岩城です。

AWSサービスとSLAを一覧にし、SLAがないサービスを調べる機会がありました。

折角調べたので共有したいと思います。

調査方法

調査した日付は、2023年3月8日です。

調査対象のAWSサービスについては、以下のエントリを参考にしつつ、バージニア北部のAWSコンソールのすべてのサービスとコンソールの一覧にないサービスを対象としました。

AWSマネジメントコンソールのすべてのサービス画面（バージニアリージョン）

つぎに、AWSサービスの名前をAWS Service Level Agreementsの検索フォームに入力し、SLAの有無を確認していきました。

AWSサービスとSLAの対応表

温もりのある手動対応によって、完成した表は以下のとおりです。

#	サービス名	SLA(%)	リファレンス	備考
1	EC2	99.99	Amazon Compute Service Level Agreement	Region-Level SLA
		99.5	Amazon Compute Service Level Agreement	Instance-Level SLA
2	Lightsail	99.9	Amazon Lightsail Instance and Block Storage Service Level Agreement	Lightsail Region-Level SLA
		99.99	Amazon Lightsail Instance and Block Storage Service Level Agreement	Lightsail Instance SLA
		99.95	Amazon Lightsail Managed Databases Service Level Agreement	Lightsail Volume-Level SLA
3	Lambda	99.95	AWS Lambda Service Level Agreement
4	Batch
5	Elastic Beanstalk
6	Serverless Application Repository
7	AWS Outposts
8	EC2 Image Builder
9	AWS App Runner
10	AWS SimSpace Weaver
11	Elastic Container Registry	99.9	Amazon Elastic Container Registry Service Level Agreement
12	Elastic Container Service	99.99	Amazon Elastic Container Service (Amazon ECS) and AWS Fargate SLA	Multi-AZ Included Container Service SLA
		99.5	Amazon Elastic Container Service (Amazon ECS) and AWS Fargate SLA	Task/Pod SLA
13	Elastic Kubernetes Service	99.95	Amazon EKS Service Level Agreement
14	Red Hat OpenShift Service on AWS
15	S3	99.9	Amazon S3 Service Level Agreement	S3 Standard, S3 Glacier, S3 Glacier Deep Archive
		99	Amazon S3 Service Level Agreement	S3 Intelligent-Tiering, S3 Standard-Infrequent Access, S3 One Zone-Infrequent Access, and S3 Glacier Instant Retrieval
		99.9	Amazon S3 Replication Time Control Feature Service Level Agreement	Amazon S3 Replication Time Control Feature
16	EFS	99.99	Amazon EFS Service Level Agreement	Amazon EFS Standard and Amazon EFS Standard-Infrequent Access
		99.9	Amazon EFS Service Level Agreement	Amazon EFS One Zone and Amazon EFS One Zone-Infrequent Access
17	FSx	99.99	Amazon FSx Service Level Agreement	Multi-AZ SLA for Amazon FSx for Windows File Server and Amazon FSx for NetApp ONTAP
		99.9	Amazon FSx Service Level Agreement	Single-AZ SLA for Amazon FSx for NetApp ONTAP
		99.5	Amazon FSx Service Level Agreement	Single-AZ SLA for Amazon FSx for Windows File Server, Amazon FSx for OpenZFS, and Amazon FSx for Lustre
18	Storage Gateway	99.9	AWS Hybrid Storage and Data Transfer Service Level Agreement
19	AWS Backup	99.9	AWS Backup Service Level Agreement
20	AWS Elastic Disaster Recovery	99.9	AWS Elastic Disaster Recovery (DRS) Service Level Agreement
21	RDS	99.95	Amazon RDS Service Level Agreement	Multi-AZ DB Instance and Multi-AZ DB Cluster SLA
		99.5	Amazon RDS Service Level Agreement	Single-DB Instance SLA
		99.99	Amazon RDS Proxy Service Level Agreement	Amazon RDS Proxy
		99.99	Amazon Aurora Service Level Agreement	Multi-AZ SLA
		99.9	Amazon Aurora Service Level Agreement	Single-AZ SLA
22	ElastiCache	99.99	Amazon ElastiCache Service Level Agreement	Multi-AZ ElastiCache SLA
		99.9	Amazon ElastiCache Service Level Agreement	Cross-AZ ElastiCache SLA and Previous Generation Multi-AZ ElastiCache SLA
		99.5	Amazon ElastiCache Service Level Agreement	Single-AZ ElastiCache SLA
23	Neptune	99.9	Amazon Neptune Service Level Agreement	Multi-AZ DB Instance and Multi-AZ DB Cluster SLA
		99.5	Amazon Neptune Service Level Agreement	Single-AZ DB Instance SLA
24	Amazon QLDB	99.9	Amazon Quantum Ledger Database (QLDB) Service Level Agreement
25	Amazon DocumentDB	99.9	Amazon DocumentDB (with MongoDB compatibility) Service Level Agreement
26	Amazon Keyspaces	99.99	Amazon Keyspaces Service Level Agreement
27	Amazon Timestream	99.99	Amazon Timestream Service Level Agreement
28	DynamoDB	99.999	Amazon DynamoDB Service Level Agreement	Global Tables SLA
		99.99	Amazon DynamoDB Service Level Agreement	Standard SLA
29	Amazon MemoryDB for Redis	99.99	Amazon MemoryDB for Redis Service Level Agreement	Multi-AZ MemoryDB SLA
		99.5	Amazon MemoryDB for Redis Service Level Agreement	Single-AZ MemoryDB SLA
30	AWS Migration Hub	99.9	AWS Migration Hub Refactor Spaces Service Level Agreement
31	AWS Application Migration Service	99.9	AWS Application Migration Service (MGN) Service Level Agreement
32	Application Discovery Service
33	Database Migration Service	99.9	AWS Database Migration Services (DMS) Service Level Agreement
34	AWS Transfer Family	99.9	AWS Hybrid Storage and Data Transfer Service Level Agreement	AWS Transfer for SFTP
35	AWS Snow Family
36	DataSync	99.9	AWS Hybrid Storage and Data Transfer Service Level Agreement
37	AWS Mainframe Modernization	99.9	AWS Mainframe Modernization Service Level Agreement
38	VPC	99.9	Amazon VPC IPAM Service Level Agreement	Amazon VPC IP Address Manager
		99.9	Amazon VPC NAT Gateway Service Level Agreement	Amazon VPC NAT Gateway
39	CloudFront	99.9	Amazon CloudFront Service Level Agreement
40	Route 53	100	Amazon Route 53 Service Level Agreement
		99.99	Amazon Route 53 Resolver Endpoints Service Level Agreement	Multi-AZ Resolver Endpoints SLA
		99.5	Amazon Route 53 Resolver Endpoints Service Level Agreement	Single-AZ Resolver Endpoints SLA
41	Amazon Route 53 Application Recovery Controller	100	Amazon Route 53 Application Recovery Controller Service Level Agreement
42	API Gateway	99.99	Amazon API Gateway Service Level Agreement	Multi-Site Redundant SLA
43	Direct Connect	99.9	AWS Direct Connect Service Level Agreement	Multi-Site Non-Redundant SLA
44	AWS App Mesh
45	AWS Cloud Map	99.99	AWS Cloud Map Service Level Agreement
46	Global Accelerator	99.99	AWS Global Accelerator Service Level Agreement	Multi-AZ Global Accelerator SLA
		99.5	AWS Global Accelerator Service Level Agreement	Single-AZ Global Accelerator SLA
47	AWS Private 5G	99.5	AWS Private 5G Service Level Agreement
48	CodeStar
49	CodeCommit	99.9	AWS CodeCommit Service Level Agreement
50	CodeArtifact	99.9	AWS CodeArtifact Service Level Agreement
51	CodeBuild	99.9	AWS CodeBuild Service Level Agreement
52	CodeDeploy	99.9	AWS CodeDeploy Service Level Agreement
53	CodePipeline	99.9	AWS CodePipeline Service Level Agreement
54	Cloud9
55	CloudShell
56	X-Ray	99.9	AWS X-Ray Service Level Agreement
57	AWS FIS
58	Amazon CodeCatalyst
59	AWS AppConfig
60	Amazon CodeWhisperer
61	Application Composer
62	AWS IQ
63	Managed Services
64	Activate for Startups
65	サポート
66	AWS RoboMaker	99.9	AWS RoboMaker Service Level Agreement
67	Amazon Managed Blockchain	99.9	Amazon Managed Blockchain Service Level Agreement
68	Ground Station	99.9	AWS Ground Station Service Level Agreement
69	Amazon Braket	99.9	Amazon Braket Service Level Agreement
70	AWS Organizations
71	CloudWatch	99.9	Amazon CloudWatch Service Level Agreement
72	AWS Auto Scaling
73	CloudFormation
74	Config	99.9	AWS Config Service Level Agreement
75	OpsWorks	99.9	AWS OpsWorks Service Level Agreement
76	Service Catalog	99.9	AWS Service Catalog Service Level Agreement
77	Systems Manager	99.9	AWS Systems Manager Service Level Agreement
78	Trusted Advisor
79	Control Tower
80	AWS License Manager
81	AWS Well-Architected Tool
82	AWS Health Dashboard
83	AWS Chatbot
84	Launch Wizard
85	AWS Compute Optimizer	99.9	AWS Compute Optimizer Service Level Agreement
86	Resource Groups & Tag Editor
87	Amazon Grafana	99.9	Amazon Managed Grafana (AMG) Service Level Agreement
88	Amazon Prometheus
89	AWS Resilience Hub	99.9	AWS Resilience Hub Service Level Agreement
90	Incident Manager
91	AWS Proton
92	CloudTrail	99.9	AWS CloudTrail Service Level Agreement
93	AWS Resource Explorer
94	AWS Telco Network Builder
95	Kinesis Video Streams	99.9	Amazon Kinesis Service Level Agreement
96	MediaConvert	99.9	AWS Elemental MediaConvert Service Level Agreement
97	MediaLive	99.9	AWS Elemental MediaLive Service Level Agreement
98	MediaPackage	99.9	AWS Elemental MediaPackage Service Level Agreement
99	MediaStore	99.9	AWS Elemental MediaStore Service Level Agreement
100	MediaTailor	99.9	AWS Elemental MediaTailor Service Level Agreement
101	Elemental Appliances & Software
102	Elastic Transcoder	99.9	Amazon Elastic Transcoder Service Level Agreement
103	Nimble Studio	99.9	Amazon Nimble Studio Service Level Agreement
104	MediaConnect	99.9	AWS Elemental MediaConnect Service Level Agreement
105	Amazon Interactive Video Service	99.9	AWS Interactive Video Service (IVS) Service Level Agreement
106	Amazon SageMaker	99.95	Amazon SageMaker Service Level Agreement	Online Inference
		99.9	Amazon SageMaker Service Level Agreement	Batch Transform
107	Amazon Augmented AI
108	Amazon CodeGuru
109	Amazon DevOps Guru	99.9	Amazon DevOps Guru Service Level Agreement
110	Amazon Comprehend	99.9	Amazon Machine Learning Language Service Level Agreement
111	Amazon Forecast	99.95	Amazon Forecast - Service Level Agreement
112	Amazon Fraud Detector	99.9	AAmazon Fraud Detector Service Level Agreement
113	Amazon Kendra	99.9	Amazon Kendra Service Level Agreement
114	Amazon Personalize	99.9	Amazon Personalize Service Level Agreement
115	Amazon Polly	99.9	Amazon Machine Learning Language Service Level Agreement
116	Amazon Rekognition	99.9	Amazon Rekognition Service Level Agreement
117	Amazon Textract	99.9	Amazon Textract Service Level Agreement
118	Amazon Transcribe	99.9	Amazon Machine Learning Language Service Level Agreement
119	Amazon Translate	99.9	Amazon Machine Learning Language Service Level Agreement
120	AWS DeepComposer
121	AWS DeepLens
122	AWS DeepRacer
123	AWS Panorama
124	Amazon Monitron	99.9	Amazon Monitron Service Level Agreement
125	Amazon HealthLake	99.9	Amazon HealthLake Service Level Agreement
126	Amazon Lookout for Vision
127	Amazon Lookout for Equipment	99.9	Amazon Lookout for Equipment Service Level Agreement
128	Amazon Lookout for Metrics
129	Amazon Lex	99.9	Amazon Machine Learning Language Service Level Agreement
130	Amazon Comprehend Medical	99.9	Amazon Machine Learning Language Service Level Agreement
131	Amazon Omics	99.9	Amazon Omics Service Level Agreement
132	Athena	99.9	Amazon Athena Service Level Agreement
133	Amazon Redshift	99.9	Amazon Redshift Service Level Agreement	Multi-Node Redshift SLA
		99.5	Amazon Redshift Service Level Agreement	Single-Node Redshift SLA
134	EMR	99.9	Amazon EMR Service Level Agreement
135	CloudSearch	99.9	Amazon CloudSearch Service Level Agreement
136	Amazon OpenSearch Service	99.9	Amazon OpenSearch Service - Service Level Agreement
137	Kinesis	99.9	Amazon Kinesis Service Level Agreement
138	QuickSight	99.9	Amazon QuickSight Service Level Agreement
139	Data Pipeline	99.9	AWS Data Pipeline Service Level Agreement
140	AWS Data Exchange
141	AWS Lake Formation
142	MSK	99.9	Amazon Managed Streaming for Apache Kafka (MSK) - Service Level Agreement
143	AWS Glue DataBrew	99.9	AWS Glue Service Level Agreement
144	Amazon FinSpace	99.9	Amazon FinSpace Service Level Agreement
145	AWS Glue	99.9	AWS Glue Service Level Agreement
146	AWS Clean Rooms
147	IAM
148	Resource Access Manager
149	Cognito	99.9	Amazon Cognito Service Level Agreement
150	Secrets Manager	99.9	AWS Secrets Manager Service Level Agreement
151	GuardDuty	99.9	Amazon GuardDuty Service Level Agreement
152	Amazon Inspector	99.9	Amazon Inspector Service Level Agreement
153	Amazon Macie	99.9	Amazon Macie Service Level Agreement
154	IAM Identity Center (AWS Single Sign-On の後継サービス)
155	Certificate Manager
156	Key Management Service	99.999	Key Management Service (KMS) Service Level Agreement
157	CloudHSM	99.95	AWS CloudHSM Service Level Agreement	Multi-AZ CloudHSM SLA
		99.5	AWS CloudHSM Service Level Agreement	Single CloudHSM SLA
158	Directory Service	99.9	AWS Directory Service Service Level Agreement
159	WAF & Shield	99.95	AWS WAF Service Level Agreement
		-	AWS Shield Advanced Service Level Agreement	AWS Shield Advanced
160	AWS Firewall Manager	99.9	AWS Firewall Manager Service Level Agreement
161	AWS Artifact
162	Security Hub	99.9	AWS Security Hub Service Level Agreement
163	Detective	99.9	Amazon Detective Service Level Agreement
164	AWS Signer
165	AWS Private Certificate Authority	99.9	AWS Private Certificate Authority Service Level Agreement
166	AWS Audit Manager	99.9	AWS Audit Manager Service Level Agreement
167	Security Lake
168	Amazon Verified Permissions
169	AWS Cost Explorer	99.9	AWS Cost Explorer API Service Level Agreement	AWS Cost Explorer API
170	AWS Budgets	99.9	AWS Budgets Service Level Agreement
171	AWS Marketplace Subscriptions
172	AWS Application Cost Profiler
173	AWS Billing Conductor
174	AWS Amplify	99.95	AWS Amplify Console Service Level Agreement	AWS Amplify Console
175	AWS AppSync	99.95	AWS AppSync Service Level Agreement
176	Device Farm	99.9	AWS Device Farm Service Level Agreement
177	Amazon Location Service	99.9	Amazon Location Service Level Agreement
178	Amazon Sumerian
179	Step Functions	99.9	AWS Step Functions Service Level Agreement
180	Amazon AppFlow
181	Amazon EventBridge	99.99	Amazon EventBridge - Service Level Agreement
182	Amazon MQ	99.9	Amazon MQ Service Level Agreement
183	Simple Notification Service	99.9	Amazon Messaging (SQS, SNS) Service Level Agreement
184	Simple Queue Service	99.9	Amazon Messaging (SQS, SNS) Service Level Agreement
185	SWF	99.9	Amazon Simple Workflow Service Level Agreement
186	Managed Apache Airflow	99.9	Amazon Managed Workflows for Apache Airflows (MWAA) Service Level Agreement
187	Amazon Connect	99.99	Amazon Connect Service Level Agreement
188	Amazon Pinpoint	99.9	AWS User Engagement Service Level Agreement
189	Amazon Honeycode
190	Amazon Chime	99.9	Amazon Chime Service Level Agreement
191	Amazon Simple Email Service	99.9	AWS User Engagement Service Level Agreement
192	Amazon WorkDocs	99.9	Amazon WorkDocs Service Level Agreement
193	Amazon WorkMail	99.9	Amazon WorkMail Service Level Agreement
194	Alexa for Business	99.9	Alexa for Business Service Level Agreement
195	AWS Wickr
196	Amazon Chime SDK	99.99	Amazon Chime SDK Service Level Agreement
197	WorkSpaces	99.9	Amazon WorkSpaces Service Level Agreement | Cloud Desktops Service Level Agreement
198	AppStream 2.0	99.9	Amazon AppStream 2.0 Service Level Agreement | Application Streaming Service Level Agreement
199	WorkSpaces Web
200	IoT Core	99.9	AWS IoT Core Service Level Agreement
201	FreeRTOS
202	IoT 1-Click	99.9	AWS IoT 1-Click Service Level Agreement
203	IoT Analytics	99.9	AWS IoT Analytics Service Level Agreement
204	IoT Device Defender	99.9	AWS IoT Device Defender Service Level Agreement
205	IoT Device Management	99.9	AWS IoT Device Management Service Level Agreement
206	IoT Greengrass	99.9	AWS IoT Greengrass Service Level Agreement
207	IoT SiteWise	99.9	AWS IoT SiteWise Service Level Agreement
208	IoT Events	99.9	AWS IoT Events Service Level Agreement
209	AWS IoT FleetWise	99.9	AWS IoT FleetWise Service Level Agreement
210	IoT RoboRunner
211	IoT TwinMaker	99.9	AWS IoT TwinMaker Service Level Agreement
212	Amazon GameLift	99.95	Amazon GameLift Service Level Agreement
213	Amazon GameSparks
214	Amazon EBS
215	AWS Network Firewall	99.99	AWS Network Firewall Service Level Agreement
216	AWS CDK
217	AWS CLI
218	AWS Copilot
219	Amazon Corretto
220	Amazon Mechanical Turk
221	Amazon SimpleDB	99.9	Amazon SimpleDB Service Level Agreement
222	Amazon WAM
223	AWS Health
224	AWS Local Zones
225	AWS Incident Detection and Response
226	AWS re:Post
227	AWS Schema Conversion Tool
228	AWS Wavelength
229	Elastic Load Balancing	99.99	Amazon Elastic Load Balancing Service Level Agreement	Multi-AZ Elastic Load Balancer SLA
		99.9	Amazon Elastic Load Balancing Service Level Agreement	Single-Load Balancer SLA
230	Service Quotas
231	TensorFlow on AWS
232	VMware Cloud on AWS

おわりに

上の表に抜け漏れがあるかも知れませんので、あくまで参考情報として、ご自身でも確認するようにしてください。

なお、SLAの適用対象となるには条件が設定されています。

SLAが定義されているからOKではなく、各AWSサービスのSLAページを確認し、ご自身のアーキテクチャがSLAの適用条件に当てはまっているかも必ず確認してください。

本エントリがどなたかのお役に立てれば幸いです。