produced by Classmethod

# Amazon Q in Connect articles

I tried retrieving inquiry types from a data table using Amazon Connect Customer AI Agent and branching the flow

2026.07.24

Agentic Voice, which enables low-latency and more natural AI voice conversations, is now available in Amazon Connect Customer.

2026.07.22

I tried organizing the tool types that continue conversations and those that end conversations in Amazon Connect Customer AI Agent

2026.07.21

I tried a workshop on fully automating hotel reservations with Amazon Connect and generative AI

2026.01.14